Medical Receptionist

About the Role:

We are seeking a highly motivated and customer-focused Medical Receptionist to join our team at Takeda Pharmaceutical Company Ltd. As a Medical Receptionist, you will be the first point of contact for our donors and will play a critical role in ensuring a positive and efficient experience for them.

Key Responsibilities:

• Provide exceptional customer service to donors, responding to their inquiries and resolving any issues in a timely and professional manner.
• Manage the front desk area, including answering phones, greeting visitors, and maintaining a clean and organized workspace.
• Assist with scheduling appointments, preparing donor records, and maintaining accurate and up-to-date records.
• Collaborate with the Plasma Center Manager and other team members to ensure seamless operations and continuous improvement.
• Participate in training and development programs to enhance your skills and knowledge in customer service, plasma collection, and medical terminology.

Requirements:

• High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
• 1+ year of experience in a customer-facing role, preferably in a medical or healthcare setting.
• Ability to work evenings, weekends, and holidays as needed.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse groups.
• Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer:

At Takeda Pharmaceutical Company Ltd, we are committed to providing a supportive and inclusive work environment that fosters growth and development. As a Medical Receptionist, you will have the opportunity to work with a talented team of professionals who are passionate about making a difference in the lives of patients with rare diseases.

Benefits:

• Competitive hourly wage: $16.00/hour
• Opportunities for career growth and professional development
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) plan with company match
• Short-term and long-term disability coverage
• Basic life insurance
• Tuition reimbursement program
• Paid volunteer time off
• Company holidays
• Well-being benefits

Equal Employment Opportunity:

Takeda Pharmaceutical Company Ltd is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.