Guitar Technician Specialist
7 days ago
Company Overview
Guitar Center is a world-renowned music retailer dedicated to fostering creativity and passion for music among its staff and customers.
We strive to make a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music. Our inclusive environments put customers first, and we continually aim to fulfill our mission.
About the Job
As our Guitar Technician Specialist, you will play a critical role in providing exceptional customer service while performing maintenance and repair services on customer-owned instruments. Your primary responsibility will be to ensure that all work meets the highest standards of craftsmanship.
Your expertise in guitar repair will enable you to identify opportunities and issues, follow through on work activities, and capitalize or resolve them effectively. You will also work closely with customers to understand their needs and provide personalized solutions.
Required Skills and Qualifications
To excel in this role, you must have a skilled understanding of repairing guitars and excellent customer service skills. Foundational product knowledge of Guitar Center products is also preferred.
You should possess initiative, be able to learn quickly, and take positive action without being requested to do so. Additionally, you should be able to develop knowledge and skills, including product, store operations, sales, and leadership.
Benefits
We offer robust benefits and perks, including:
- Competitive estimated salary: $45,000 - $60,000 per year
- Medical, Dental, Vision insurance
- 401K plus company match
- Mental health support
- Paid sick/holiday/vacation time
- Employee discount program
- Tuition reimbursement options
Why Work at Guitar Center?
We believe in creating a supportive environment where employees can grow and thrive. As a Guitar Technician Specialist, you will have the opportunity to work with a talented team of professionals who share your passion for music and customer service.
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