Teller Lead

3 weeks ago

Newark, Delaware, United States PNC Full time
Job Description

Position Overview

PNC is committed to delivering exceptional customer experiences. As a Teller Lead, you will play a key role in fostering a culture of inclusivity and respect within our Retail Branch organization.

Key Responsibilities

  • Coach and mentor Tellers to deliver unique customer experiences
  • Supervise customer interactions to identify referral opportunities for PNC products
  • Assist with outbound calling initiatives and educate customers on new technology
  • Ensure daily operations and maintenance transactions are completed efficiently and accurately

Requirements

  • 1+ years of related experience
  • Strong customer service and coaching skills
  • Ability to work in a fast-paced environment

About PNC

PNC is a leading financial services organization dedicated to helping our customers achieve their financial goals. We offer a comprehensive range of benefits to support our employees' well-being and career development.

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