Insurance Customer Service Representative

7 days ago


Upland, California, United States Joshua Marsh - State Farm Agent Full time
Overview

Joshua Marsh - State Farm Agent is seeking a dedicated and customer-focused individual to join our team as an Insurance Customer Service Representative. This role offers the opportunity to provide exceptional service to clients, enhance your career, and drive business growth.


Compensation

The estimated salary for this position is $45,000-$60,000 per year, based on industry standards and location. Additionally, you will have the opportunity to earn commission and bonuses on top of your hourly pay.


Job Description

In this role, you will be responsible for establishing and maintaining strong relationships with customers, providing prompt and accurate service, and using a customer-focused approach to educate them about insurance options. You will also work closely with other agency team members to efficiently meet customer needs and promote business development.


Responsibilities
  1. Establish and maintain customer relationships through regular follow-ups and communication.
  2. Provide excellent customer service by responding promptly to inquiries and resolving issues in a timely manner.
  3. Use a customer-centric approach to educate clients about insurance products and services, highlighting their benefits and features.
  4. Work collaboratively with other team members to ensure seamless customer experiences and achieve business objectives.

Qualifications
  1. Demonstrated commitment to delivering exceptional customer service.
  2. Excellent communication and interpersonal skills, with the ability to effectively relate to customers and anticipate their needs.
  3. Ability to work proactively in problem-solving and find solutions that meet customer expectations.

Benefits
  • Competitive hourly pay plus commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Health benefits to support your overall well-being.
  • Ongoing training and development opportunities to enhance your skills and career prospects.


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