Patient Service Associate
3 weeks ago
Overview:
Ohio State University Physicians, Inc. operates primary and specialty care practices in central and regional areas within Ohio.
We foster a culture grounded in the values of inclusion, empathy, sincerity, and determination.
Responsibilities:
The Patient Services Associate is responsible for coordinating and providing patient support services such as answering phones, directing calls, greeting patients/visitors, maintaining patient medical records via EMR or paper charts, assisting with patient scheduling, performing office functions, and handling patient payments as applicable.
Qualifications:
- High School diploma or equivalent
- One year of customer service experience
- Skill in problem solving, and ability to manage multiple priorities
- Ability to convey information both in writing and verbally
- Must have high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service
Benefits:
We prioritize the wellbeing of our team and thats why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives.
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