Patient Service Associate

3 weeks ago


Dublin, Ohio, United States Ohio State University Physicians, Inc. Full time

Overview:

Ohio State University Physicians, Inc. operates primary and specialty care practices in central and regional areas within Ohio.

We foster a culture grounded in the values of inclusion, empathy, sincerity, and determination.

Responsibilities:

The Patient Services Associate is responsible for coordinating and providing patient support services such as answering phones, directing calls, greeting patients/visitors, maintaining patient medical records via EMR or paper charts, assisting with patient scheduling, performing office functions, and handling patient payments as applicable.

Qualifications:

  • High School diploma or equivalent
  • One year of customer service experience
  • Skill in problem solving, and ability to manage multiple priorities
  • Ability to convey information both in writing and verbally
  • Must have high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service

Benefits:

We prioritize the wellbeing of our team and thats why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives.



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