Universal Banker

7 days ago


Oxnard, California, United States Mechanics Bank Full time
About the Role

Mechanics Bank is seeking a skilled Universal Banker to provide exceptional customer service and sales support in our Downtown Oxnard Branch. As a key member of our team, you will be responsible for performing a range of teller and new accounts transactions, providing dual control support, and delivering excellent customer service.

Key Responsibilities
  • Process cash and non-cash transactions in accordance with company policy and procedures.
  • Assist customers with account maintenance, online banking, mobile banking, and other complex account issues.
  • Provide comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail office.
  • Review customer transactions for red flags and fraudulent items, and maintain awareness of current criminal scams used against banking customers.
  • Represent the Bank and its products and services with pride and enthusiasm, utilizing sales techniques to uncover customer needs and present the bank's products and services.
  • Process small business loan applications and review loan packages for required documentation.
  • Gather data and process various reports and forms to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs.
Requirements
  • High School Diploma or GED required or equivalent combination of education and experience required.
  • Approximately % travel is required, typically within a 50-mile radius. May exceed dependent upon territory. Mileage will be paid for travel between assignments.
  • Notary license preferred.
  • Minimum of 2 years of banking experience in operations and sales required.
  • Excellent interpersonal skills, attention to detail, and customer service.
  • Ability to work independently and collaborate effectively as a team member.
  • Ability to make decisions using information available.
  • Working knowledge of Bank deposit products and services.
  • Working knowledge of Bank's consumer loan products.
  • Basic knowledge of alternative Bank services and vendor provided products.
  • Ability to persuade, including the value and benefits of using the Bank's services and products.
  • Knowledge of applicable Bank policies and procedures.
What We Offer

Mechanics Bank is an equal opportunity employer and offers a competitive compensation package, including a pay range of $28.00 hourly. Final compensation will be determined by work experience, education, and/or skill level of the applicant, along with internal equity and alignment with geographic market data.


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