Spa Management Professional
7 days ago
Company Overview
As a leading hospitality company, Marriott International prides itself on delivering exceptional experiences for its guests. Our spa operations are designed to provide a serene and rejuvenating environment, catering to the needs of discerning travelers.
Salary
The successful candidate can expect an annual salary ranging from $87,000 to $112,000, in addition to a bonus program, comprehensive health care benefits, and other incentives.
Job Description
We are seeking an experienced Spa Director to oversee the management of our spa operations, ensuring seamless delivery of services that meet the highest standards of quality and customer satisfaction. The ideal candidate will possess a 2-year degree in Business Administration, Hotel Management, or a related field, or a 4-year bachelor's degree with 2 years of experience in the spa or hospitality industry.
Key Responsibilities:
- Select vendors for spa retail operations and negotiate contract agreements to ensure optimal pricing and service delivery.
- Monitor spa sales and develop targeted promotions to drive revenue growth and increase customer engagement.
- Oversee payroll and controllable expenses, such as guest amenities and salon products, to maintain operational efficiency and minimize waste.
- Maintain high standards of cleanliness and hygiene throughout the spa and related areas, including equipment and facilities.
- Foster a culture of excellent customer service among employees, encouraging them to strive for excellence and continuously improve their performance.
Required Skills and Qualifications:
The successful candidate will possess strong leadership skills, with the ability to motivate and empower employees to deliver exceptional results. They will also have excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, vendors, and customers.
Benefits:
- Bonus program
- Comprehensive health care benefits
- 401(k) plan with up to 5% company match
- Employee stock purchase plan at 15% discount
- Accrued paid time off, including sick leave
- Life insurance
- Group disability insurance
- Travel discounts
- Adoption assistance
- Paid parental leave
- Health savings account
- Flexible spending accounts
- Tuition assistance
- Pre-tax commuter benefits
- Other life and work wellness benefits
Equal Opportunity Employer:
Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.
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