Concierge Service Representative

4 weeks ago


Colorado Springs, Colorado, United States Envision Radiology Full time

Job Summary

We are seeking a skilled Concierge Representative to support our Concierge Department. The ideal candidate will have excellent communication skills, be detail-oriented, and possess a strong ability to work in a fast-paced environment.

Key Responsibilities

  • Coordinate with referring physician groups to ensure smooth and expedited exam entry.
  • Verify authorization and perform order entry.
  • Obtain needed clinical records and work scheduling queues in an efficient manner.
  • Schedule and confirm patient appointments.

Requirements
  • One plus year of customer service experience in a healthcare setting.
  • Proficient speed and accuracy with data entry.
  • Ability to navigate multiple computer screens and browsers quickly and accurately.
  • Strong communication skills and professional demeanor.

Benefits
  • Competitive pay range: $18.65 - $22.45.
  • Company-matched 401k plan.
  • Paid time off and holidays.
  • Employee assistance program.

Work Environment
  • Outpatient clinical environment.
  • Standard office equipment, including computers, phones, and photocopiers.

Compliance
  • Adhere to Envision Radiology's Code of Conduct and Compliance Policies.
  • Attend annual Compliance training.


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