Front Office Representative
5 days ago
We are seeking a highly skilled and customer-focused Front Office Representative to join our team at Choice Hotels International. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless arrivals and departures, and maintaining a positive and professional attitude in a fast-paced hotel environment.
Key Responsibilities- Process guest registrations and transactions with accuracy and efficiency
- Provide personalized service to guests, responding to their needs and concerns in a timely and professional manner
- Stay up-to-date on hotel amenities, services, and local attractions to make informed recommendations to guests
- Handle guest complaints and concerns in a fair and respectful manner, escalating issues to management as needed
- Work collaboratively with other departments to ensure seamless guest experiences
- Maintain accurate records and reports, including guest feedback and complaints
- Participate in ongoing training and development to enhance skills and knowledge
- Strong customer service skills and experience in a hotel or hospitality environment
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive information
- Basic computer skills and proficiency in hotel software systems
As a Front Office Representative at Choice Hotels International, you will have the opportunity to work in a dynamic and supportive team environment, with opportunities for growth and development. We offer competitive compensation and benefits packages, as well as ongoing training and support to help you succeed in your role.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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Front Office Representative
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Front Office Representative
2 days ago
Minneapolis, Minnesota, United States Choice Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Office Representative to join our team at Choice Hotels International. As a Front Office Representative, you will be responsible for providing exceptional guest service, ensuring a seamless arrival and departure experience for our guests, and maintaining a positive and professional...
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Front Office Representative
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Front Office Representative
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