Senior Restaurant Operations Manager

1 week ago


Madison, Wisconsin, United States Goodwin Recruiting Full time

We are seeking an experienced Senior Restaurant Operations Manager to lead our fast-casual restaurant team. As a key member of our management team, you will be responsible for overseeing all aspects of the restaurant's operations, including managing staff, ensuring customer satisfaction, and maintaining a clean, safe, and healthy environment.

Key Responsibilities:
  • Staff Management: Hire, train, and supervise staff to ensure they provide exceptional customer service and follow all company policies and procedures.
  • Operations Management: Manage and oversee the daily operations of the restaurant, including food preparation, inventory management, and quality control.
  • Sales and Revenue Growth: Develop and implement strategies to increase sales and revenue, and manage the restaurant's budget to ensure profitability.
  • Customer Service: Ensure that customers receive excellent service and resolve any complaints or issues in a timely and professional manner.

Requirements:

  • At least 3 years of experience in a similar role, preferably in the fast-casual restaurant industry.
  • Strong leadership and management skills, with the ability to motivate and inspire staff to achieve their best.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and vendors.
  • Strong organizational and problem-solving skills, with the ability to multitask and prioritize tasks effectively.

Benefits:

  • Competitive base salary of $53,000 - $57,000 per year.
  • Uncapped sales-driven bonus program averaging $15k+ per year.
  • Personal time off, vacation days, and wellness days.
  • Health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Growth opportunities.

About Goodwin Recruiting:

Goodwin Recruiting is a full-service recruiting agency founded in hospitality. We are committed to providing highly personalized services tailored to each candidate and client we work with. Our extensive background in various industries enables us to speak your language and establish game-changing partnerships with employers and job seekers alike.



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