Senior Technical Manager

7 days ago


Long Beach, California, United States Wipro Full time
Key Responsibilities
  • Process Support: Oversee and support process delivery by reviewing daily transactions on performance parameters.
  • Troubleshooting: Handle technical escalations through effective diagnosis and troubleshooting of client queries.
  • Capability Development: Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client.


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