Sales Associate

4 weeks ago


Lombard, Illinois, United States Knitwell Group Full time
About Us
At Knitwell Group, we're dedicated to empowering women to express their authentic selves through fashion. Our mission is to provide a unique shopping experience that combines style, comfort, and confidence.

The Role
As a Sales Associate, you'll be the face of our brand, creating personalized connections with customers and guiding their shopping journey. You'll be responsible for maintaining a visually appealing store environment, ensuring merchandise is well-organized and easily accessible. By collaborating with your team, you'll deliver exceptional customer experiences and contribute to a positive, inclusive store atmosphere.

Your Impact
In this role, you'll have the opportunity to:
  • Develop strong relationships with customers, understanding their needs and preferences to provide tailored recommendations.
  • Share product knowledge and styling expertise to help customers find the perfect pieces.
  • Drive brand loyalty by delivering exceptional customer service and personalized experiences.
  • Maintain the highest visual and operational standards, ensuring a seamless shopping experience.
  • Stay informed on company priorities and promotions, utilizing technology to provide customers with a seamless omnichannel experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and being helpful to others.
What We're Looking For
  • Previous sales or customer-facing experience (preferred)
  • A hospitality mindset when engaging with customers
  • Flexible availability, including evenings, weekends, and holidays
  • Technology proficiency and ability to operate a point-of-sale system
  • Initiative and ability to make thoughtful decisions
Benefits
  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other Knitwell Group brands
  • Support for your individual development and opportunity for growth within our family of brands
  • A culture of giving back - opportunities to support our philanthropic partners that benefit local communities
  • 401(k)

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