Senior Operations Coordinator

7 days ago

Fort Worth, Texas, United States AWP Safety Full time

Company Overview

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AWP Safety is North America's leading traffic control specialist, securing 2,000 work zones daily and protecting customer crews, drivers, and team members.

We serve customers through the talent of our extraordinary team members committed to customer focus, growth, valuing each other, safety, and quality.

Job Summary

The Field Supervisor will uphold AWP Safety's core values and lead teams with a passion for safety and a commitment to success through hard work and integrity.

This role will support EHS initiatives, protect employees, customers, and assets, and achieve business goals.

Responsibilities:

  • Manage and direct a team of protectors in the field and office
  • Collaborate with Area Staff for Continuous Improvement in all functional areas
  • Maintain Field/Office Responsibilities; 80% in Field and 20% in Office
  • Ensure safety, quality, training, employee engagement, and retention are a prime focus
  • Protect company assets against losses, injuries, and accidents through safe work practices
  • Coach, Motivate, Develop your team of protectors
  • Develop relationships with internal and external customers to achieve goals and new business opportunities
  • Perform field and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field as needed
  • Address customer service issues promptly and efficiently while providing top-level service
  • Assist in preparing daily schedules
  • Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
  • Facilitate teambuilding efforts and regular communications with team members
  • Engage and support the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs
  • Obtain ATSSA and state-specific certifications
  • Become a subject matter expert in work zone setup/design and professional flagging
  • Other duties as assigned

Qualifications:

  • High School Diploma or GED completion
  • 4-year degree in a business-related field (plus) but not required
  • 1-2 years of supervisor experience and building teams with 20+ individuals
  • Must be able to connect with field-level customers and contacts
  • Excellent verbal and nonverbal communication skills
  • Takes initiative to build work relationships with the team
  • Contributes to the engagement and ongoing development of AWP Safety employees
  • Intermediate computer skills including Microsoft Office products and customer relationship management systems
  • Must adhere to and promote safe workplace practices
  • Valid Driver's License void of suspension or revocation
  • Hours of operation may vary based on staffing needs and workload
  • Typical workweek 40+ hours
  • Majority of time will be in the field
  • The position may work in outside conditions that include inclement weather, not limited to heat, cold, humidity, and exposure to dust and asphalt
  • Occasional exposure to fumes or airborne particles, moving vehicles, and occasionally exposed to a variety of extreme conditions at construction job sites
  • Noise levels in the work environment and job sites can be loud
  • Position may lift or carry objects up to 50 pounds
  • If necessary, in the field, stand for long periods of time and perform strenuous physical labor under adverse field conditions; employee lifts pushes, pulls, or carries objects

Compensation:

$58,000 - $65,000 per year, benefits included.

Benefits:

  • Benefits-eligible first month following hire
  • All traditional benefits offered, including medical and dental plans
  • Company-paid life insurance and LTD
  • 401(k)
  • Paid Time Off & Paid Holidays
  • Awarded one of America's Greatest Workplaces 2023 for Diversity

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