Grocery Store Operations Specialist

5 days ago


Pilot Mountain, North Carolina, United States Food Lion Full time

At Food Lion, we're dedicated to providing our customers with an easy, fresh and affordable shopping experience. As a Grocery Store Operations Specialist, you'll play a vital role in helping us achieve this goal.

Job Summary

We're seeking a highly motivated and organized individual to join our team as a Grocery Store Operations Specialist. In this role, you'll be responsible for maintaining the standards of quality customer service within the Center Store (Grocery) Department. Your primary focus will be on maximizing sales through excellent customer service and minimizing shrinkage through proper utilization of standard practices.

Key Responsibilities
  • Maintain an atmosphere of enthusiastic customer awareness with a primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
  • Courteous and helpful to other associates.
  • Clean shelves and shelf tag moldings with a damp cloth as needed when stocking.
  • Maintain shelf allocations by stocking from tag to tag.
  • Place only saleable merchandise on the shelves.
  • Ensure that ordering, receiving, preparation, conditioning, and displaying of merchandise is done in accordance with policies and guidelines.
  • Understand and use company tools such as average cost inventory system (ACIS) and ordering (CAO).
  • Maintain a complete understanding of and adherence to company guidelines, policies, and standard practices.
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures.
  • Observe and correct all unsafe conditions that could cause associate or customer accidents.
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
  • Ensure compliance with local, state, and federal regulations.


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