Health Insurance Onboarding Specialist
5 days ago
We're on a mission to eliminate fear in health insurance. Our goal is to make this complex and expensive industry more transparent and accessible to everyone.
As a rapidly growing company, we're disrupting the status quo by providing small business owners with the tools they need to purchase the right insurance for their employees and families.
With over 20,000 customers and partnerships with top companies like Intuit and Square, we're changing the game.
Job SummaryThis is an exciting opportunity to join our Client Operations team as a Health Insurance Onboarding Specialist. You'll work closely with our carriers to ensure our customers are properly submitted and enrolled in their insurance plans.
Your main objective will be to resolve any eligibility concerns and facilitate a smooth onboarding process.
You'll be the point of contact between our customers and insurance carriers, ensuring that all necessary documentation is submitted and processed efficiently.
Main Responsibilities- Assist the Client Onboarding team with submitting required documentation to insurance carriers
- Work with carriers to resolve eligibility concerns and ensure customers are properly enrolled
- Utilize phone, text, and email to provide proactive outreach to insurance carriers
- Partner with internal teams to ensure a seamless experience for customers
- 1-2 years of experience in an execution-based role (sales, operations, customer service)
- Passion for helping people, especially when it comes to their health
- Highly productive and organized, with excellent communication skills
- Familiarity with support ticketing and CRM software tools
The base salary for this position is $16.00 per hour. We offer a market-based compensation structure, with potential for bonus eligibility based on performance objectives and stock options.
This is a remote position, and you'll have the flexibility to work from anywhere. However, occasional travel may be required for training or meetings.
We're an equal opportunity employer, committed to diversity and inclusion. If you're passionate about making a difference in the lives of others, we encourage you to apply.
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