Healthcare Operations Coordinator
1 week ago
AAI is a leading provider of professional services to the federal government, specializing in areas such as cybersecurity, development, IT infrastructure, and supply chain management. Our company is committed to delivering outstanding services and has extensive experience in various fields.
Job SummaryWe are seeking a highly skilled Medical Office Clerk to join our team at Naval Hospital Camp Pendleton, CA. The successful candidate will provide clerical/administrative support in wards, clinics, or other clinical departments of a medical treatment facility.
Key Responsibilities- Clerical Support: Provide timely, accurate, and concise documentation of patient care, operating automated systems such as Genesis, ADS, Essentris, MHS Genesis, and Clinical Information System (CIS), and participating in clinical staff Performance Improvement (PI) and Risk Management (RM) functions.
- Patient Care Coordination: Verify and update patient information and data using MHS GENESIS approximately 500 to 2000 times per month, check-in 1,000 to 1,500 patients into the clinic for their appointment utilizing the MHS GENESIS system per month.
- Administrative Tasks: Perform approximately 1,000 to 1,200 verifications and updates of patient demographics and insurance information per month, generate appropriate clinical and administrative forms adhering to the MTF SOP and MHS GENESIS Super-user guide.
- Telphonie Support: Screen, record, and redirect approximately 800 to 1000 telephone calls per clinic per month using appropriate telephone etiquette.
To be successful in this role, you should have:
- A high school diploma or General Educational Development (GED) equivalency; Medical terminology desired.
- At least 6 months of experience in an office setting.
- General knowledge of Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards; Accreditation Association for Ambulatory Health Care (AAAHC) for complete, prompt, and accurate health records.
- Must be a US Citizen.
The estimated salary for this position is $20.75 per hour. We offer a comprehensive benefits package, including paid federal holidays, robust healthcare and dental insurance options, 401a plan, 401k plan, paid vacation and sick leave, continuing education assistance, short-term/long-term disability life insurance, and more.
About UsAAI is an equal opportunity employer and does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law. Pending guidance from the Safer Federal Workforce, employees may in the future be required to provide evidence of COVID-19 vaccination or request and receive approval for a medical or religious exemption.
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