Underwriting Technician, Middle Market Position
4 weeks ago
At Sompo International, we are seeking an Underwriting Technician to join our Middle Market Underwriting Support team. As a leading provider of insurance and reinsurance, we recognize that our success is derived directly from our employees.
Our Middle Market Underwriting team offers diverse multi-line capabilities targeted at select industry verticals such as real estate, hospitality, financial institutions, professional services, technology, and life science. We work through a network of retail brokers who share our commitment to long-term partnerships built on a strong service proposition.
Key Responsibilities:- Assists underwriters with reviewing submissions, rating accounts, drafting quotes, binders, policies, and endorsements.
- Performs underwriting analysis and completes risk reports.
- Codes, bills, registers, processes, and distributes insurance invoices, binders, policies, and endorsement within processing standards established by leadership.
- Prepares all policies in accordance with final binders inclusive of review by underwriting staff.
- Maintain file integrity by ensuring all necessary documents are filed in ImageRight.
- Initiates, completes, and sends quote letters to brokers.
- Rates various lines of business following set workflows and guidelines.
- Contacts external distribution partners for any required or outstanding underwriting information; pre or post binding as needed to underwrite and complete file documentation.
- Implements and maintains a field service reputation that is recognized as superior in the industry.
- Provides support for file audits by maintaining files and conducting file reviews, QA/QC as needed.
- Review and resolve premium discrepancies; help other UAs with premium discrepancies.
- Initiates and completes pricing models.
- Monitors the in-office underwriting workflow to meet designated timelines established by management.
- Reviews and analyze facultative reinsurance certificates as determined by management.
- Assists with the appointment process for new agents.
- Facilitates event and meeting planning, including providing agendas and key data.
- Requests quotes for jurisdiction inspections and help UT manager with vendor management (property specific).
- Serves as first point of contact for loss control and claims.
- Returns of calls and e-mails promptly and in all cases, within 24 hours of receipt.
- Provides back up support to other Underwriting Technicians as necessary.
- Process and sign-off on endorsements within authority.
- Participate in workflow and process management with vendors.
- Responsible for Underwriting Analysis.
- Participate in the creation and development of the team's underwriting workflows and processes.
- Performs other special projects as assigned.
- Bachelor's degree or equivalent experience.
- 2 years of experience as a technical/underwriting assistant with similar duties.
- Knowledge of and willingness to work as a team, supporting internal and external customers.
- Ability and willingness to learn and understand terminology, coverages and appetite for specific industry groups and customers.
- Strong problem solving and decision-making abilities.
- Exceptional oral and written communication skills. Your communication style is flexible to the situation. You communicate clearly and with a purpose.
- Advanced proficiency with the Microsoft suite of products, NitroPro & ImageRight and Adobe Acrobat.
- Able to multi-task while demonstrating attention to detail.
- Calm under pressure. Excellent organizational skills, integrity, and great follow-through on tasks. Comfortable challenging norms while working collaboratively with colleagues at all levels of the organization.
- A strong customer service bias. Want to get to yes. Known for your super responsiveness.
- Team player and collaborative by nature.
Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.
We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.
Below is a summary of our current comprehensive U.S. benefit programs:
- Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution.
- Pharmacy benefits with mail order options.
- Dental benefits including orthodontia benefits for adults and children.
- Vision benefits.
- Health Care & Dependent Care Flexible Spending Accounts.
- Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children.
- Company-paid Disability benefits with very competitive salary continuation payments.
- 401(k) Retirement Savings Plan with competitive employer contributions.
- Competitive paid-time-off programs, including company-paid holidays.
- Competitive Parental Leave Benefits & Adoption Assistance program.
- Employee Assistance Program.
- Tax-Free Commuter Benefit.
- Tuition Reimbursement & Professional Qualification benefits.
We are an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone's unique contributions - we are passionately committed to equal opportunities.
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