Customer Service Ambassador

6 days ago


Rochester, New York, United States Next Door By Wegmans Full time

Overview

At Next Door By Wegmans, we're dedicated to delivering exceptional dining experiences to our guests. As a valued member of our team, you'll play a crucial role in ensuring every customer feels welcome and supported throughout their visit.

Salary

The estimated annual salary for this position is around $43,000-$48,000, based on typical hourly rates for tipped employees in New York State plus a tip allowance.

Job Description

As a Server Assistant at Next Door By Wegmans, your primary responsibilities will include:

  • Providing exceptional customer service by creating a positive atmosphere at every table
  • Serving guests in a courteous, attentive, and efficient manner when maintaining tables, placing orders, and collecting payments
  • Building rapport with guests and maintaining their tables to ensure they receive the best possible service and experience during their visit

Required Skills and Qualifications

To be successful in this role, you should possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. Previous experience in the food service industry is highly desirable.

Benefits

We offer a comprehensive benefits package that includes paid time off, higher premium pay rates for overtime, Sundays, and recognized holidays, as well as industry-leading health care coverage and wellness programs. Our flexible scheduling allows you to prioritize your personal needs while meeting the demands of our business.

Others

At Wegmans, we value our employees and recognize their unique contributions to our success. We're proud to be a family-owned company that prioritizes our people's well-being, growth, and satisfaction. If you're passionate about delivering exceptional customer experiences and are looking for a rewarding career opportunity, we encourage you to explore this role further.



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