Restaurant Team Lead

4 weeks ago


Monroeville, Pennsylvania, United States GetGo Caf + Market Full time

Job Summary

As a GetGo Kitchen Lead, you will be responsible for providing exceptional customer service and leading a team of food service professionals. Your primary goal will be to ensure that every customer has a positive experience at our store.

Key Responsibilities

  • Maintain a safe and clean work environment, adhering to all health and safety regulations.
  • Provide guidance and coaching to team members to ensure they are meeting customer needs and expectations.
  • Assist management in setting and reaching sales and profit goals by promoting sampling and suggesting products.
  • Monitor quality control in the kitchen area and when ordering food and supplies.
  • Ensure all team members are cross-trained on all positions to maintain maximum flexibility in scheduling.
  • Focus on flexibility, being ready to lead the team in the kitchen at one moment, and then step in as a GoGetter at the next.
  • Proactively monitor competitor fuel pricing and work with business partners to remain competitive.
  • Rapidly correct any equipment issues.
  • Provide training and leadership to hourly team members in the store, and when assigned, to peer leads as well.
  • Supervise product merchandising and integrity by ensuring that all equipment consistently passes safety audits and that the appropriate team members on the schedule are certified in food safety.
  • Set and promote sales and performance goals for your team and provide them with the tools to reach those goals.
  • Identify strengths and opportunities on your team and think strategically when making moves and scheduling.
  • Nurture an environment of inclusion and diversity, keeping in mind that each team member has a voice.

Requirements

  • 1-3 years of experience in a supervisory role and food service.
  • High school diploma or equivalent.
  • Certification or licensing in food safety preferred.
  • Lifting requirement: up to 50 pounds.

About Us

GetGo takes a refreshing approach to the traditional convenience store experience. We are redefining the culinary expectations of a gas station in a way that's fun, fearless, and flavorful. Every day, our 260+ locations throughout western Pennsylvania, Ohio, northern West Virginia, Maryland, and Indiana help countless guests get where they're going with the perfect mix of fuel, food, and convenience.



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