Fulfillment Operations Team Leader

4 weeks ago

Bemidji MN, United States Target Full time

About the Role

The Fulfillment Operations Team Leader plays a crucial role in ensuring the efficient and accurate processing of orders, driving sales growth, and contributing to the overall profitability of the store.

Key Responsibilities

  • Help close skill gaps through development, coaching, and team interactions
  • Drive fulfillment goals, understand your role in supporting sales growth, and how your departments and team contribute to and impact total store profitability
  • Utilize workload planning tools to complete all scheduled workload, ensuring all orders are fulfilled to meet delivery and service standards
  • Review all fulfillment reporting to identify gaps and develop a plan to resolve
  • Be an expert of operations, accuracy, process, and efficiency
  • Enable efficient delivery to our guests by leading pickup and ship from store workload
  • With ETL guidance, establish clear goals around quality, accuracy, and timeliness and hold team members accountable to expectations
  • Lead and coach the team to ensure accuracy and efficiency in all fulfillment processes, with guidance from your ETL
  • Closing knowledge and skill gaps through training and experiences
  • Work a schedule that aligns to guest and business needs (this includes early morning, evening, and weekends)
  • Ensure supplies are ordered timely and stocked
  • If applicable, as a key carrier, follow all safe and secure training and processes
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • Help close skill gaps through development, coaching, and team interactions
  • Address store needs (emergency, regulatory visits, etc.)
  • Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
  • Providing service to our guests that makes them say I LOVE TARGET

Requirements

  • High school diploma or equivalent
  • Must be at least 18 years of age or older
  • Manage workload and prioritize tasks independently
  • Access all areas of the building to respond to guest or team member issues
  • Accurately handle cash register operations as needed
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Flexible work schedule (e.g., nights, weekends, and holidays)

About Target

Target is an iconic brand and one of America's leading retailers, with a commitment to caring for our communities and investing in the places we collectively live, work, and play.

We prioritize relationships, fuel, and develop talent by creating growth opportunities and succeed as one Target team.

As a Fortune 50 company with more than 400,000 team members worldwide, we offer a range of benefits, including comprehensive health benefits, 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career.

The role of a Fulfillment Operations Team Leader can provide you with the skills and experience of:

  • Knowledge of guest service fundamentals and experience building a guest-first culture on your team
  • Knowledge of retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies
  • Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals
  • Skills in process improvements and workload efficiency
  • Experience helping build a team of hourly team members

What We Offer

Target offers a range of benefits, including comprehensive health benefits, 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation.

We also offer a range of training and development opportunities to help you build and develop skills for a career.

As a Fulfillment Operations Team Leader, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional guest experiences.

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

  • Access all areas of the building to respond to guest or team member issues
  • Accurately handle cash register operations as needed
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Flexible work schedule (e.g., nights, weekends, and holidays)

How to Apply

If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at for additional information.

We are an equal opportunity employer and welcome applications from diverse candidates.

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