Business Process Coordinator

1 week ago


Albany, New York, United States Cogent Infotech Corporation Full time

We are seeking a highly skilled Business Process Coordinator to join our team at Cogent Infotech Corporation.

Job Summary

This role will involve supporting the New York State Canal Corporation with permit management using the Corporation's permit management system. As a Business Process Coordinator, you will be responsible for digitizing and archiving physical copies of permit records, reconciling and updating permittee record information using ERP software, and assisting with contacting and responding to Canal Occupancy Permittees.

The ideal candidate will have excellent interpersonal communication skills, proficiency in Microsoft Excel, and Adobe. Experience with relational databases and interest in developing and maintaining Microsoft SharePoint sites and document libraries is desired but not necessary.

Key Responsibilities
  • Assist with digitizing and archiving physical copies of permit records with the goal of developing a single source of information for Canal permits with the Corporation's permit management system.
  • Reconcile and update permittee record information using ERP software (i.e., Accela).
  • Assist with contacting and responding to Canal Occupancy Permittees for various concerns (e.g., insurance requirements, permit signatures and payments) via phone, email, or letter.
  • Track and reconcile accounts receivable of Canal real property permits.
  • Support new internal dunning notice process cycle using ERP software and Microsoft Office applications.
Requirements
  • A two-year or four-year degree in Business/Public Administration, Accounting, Finance, Information Technology, or other related fields.
About Us

Cogent Infotech Corporation is dedicated to pushing the boundaries of our expertise to set new industry standards. Through continuous refinement of our processes and broadening our services to meet evolving needs across industries, we provide effective, future-forward, and comprehensive solutions.



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