Clinical Pharmacy Informatics Specialist, Inpatient Pharmacy, 40hr, Day
4 weeks ago
Main Responsibilities:
- Design future state workflow from a user perspective and deliver functional requirements.
- Coordinate and lead clinical content development and maintenance within clinical applications, including Epic.
- Design scalable and maintainable system solutions, and lead initiatives to optimize system functionality and workflow processes using LEAN processes.
- Troubleshoot and work with the appropriate teams to develop resolution for issues that are identified.
- Maintain a process for periodic review of application content with updates to content as required by evidence and best practices and clinical requirements.
- Design, develop, and implement processes related to the clinical information systems and Electronic Health Record with minimal supervision.
- Facilitate multidisciplinary team - physicians, nurses, pharmacists and other health care professionals to evaluate current state and develop future state design of applications by building consensus and using efficient decision-making processes.
- Design the system that is user-friendly and that the User Interface layer presents content, format and navigation in a logical, useful and efficient manner for clinical use adhering to procedures and policies of the organization.
- Participate in hardware selection process to evaluate usability and ergonomics.
- Recommend innovative ideas, processes, and/or procedures for enhancements, additions, and modifications to improve existing systems.
- Function as a subject matter expert and liaison between clinicians, business owners and build team to design solutions.
- Understand application requirements from clinical, quality, regulatory, and operational perspectives.
- Position is a key resource in evaluating errors, clinical result formats and process improvements for interfaced results and orders.
- Participate in design of data management to ensure availability of information for clinical, quality, regulatory, and operational needs.
- Responsible for project management activities of assigned projects related to the Electronic Medical Record seeing it the through the life cycle - planning, designing, development, testing, end user training, implementation support and adoption.
- Develop process flow charts for department workflows and create detailed program specifications and flowcharts.
- Utilize project management methodologies to help lead system-wide clinical teams in developing and implementing standardized care transformation processes.
- Ensure that design connects evidence-based clinical literature and guidelines and promotes evidence-based practice.
- Ensure that design reduces unnecessary variation in care and care processes promoting standardization across the healthcare system.
- Monitor and report on system implementation and track progress towards reaching goals and outcomes.
- Create and implement change management plans using LEAN model.
- Assist in developing and implementing organizational strategies to move the electronic clinical system toward an integrated computerized patient record across entities, inpatient to outpatient and for the patients' use.
- Oversee continuous learning and facilitate end-user adoption and change management methodologies to ensure successful outcomes.
- Review and refine training content and communications to clinical end-users to ensure relevance and significance.
- Participate in rounding and providing "at the elbow" support in real time.
- Protect the confidentiality of information in all areas of responsibility by preventing unauthorized release of information both verbally and in writing.
- Position will require travel between hospitals, and/or ambulatory clinics and/or Front Street and Worcester Business Center.
- Position may require participating in meetings outside of normal business hours including occasional evenings and/or weekend; coverage during go-live events required; on-call shifts may be required.
- Position is a key resource in evaluating errors, clinical result formats and process improvements for interfaced results and orders.
Standard Staffing Level Responsibilities:
- Comply with established departmental policies, procedures and objectives.
- Attend variety of meetings, conferences, seminars as required or directed.
- Demonstrate use of Quality Improvement in daily operations.
- Comply with all health and safety regulations and requirements.
- Respect diverse views and approaches, demonstrate Standards of Respect, and contribute to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
- Maintain, regular, reliable, and predictable attendance.
- Perform other similar and related duties as required or directed.
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