IT Systems Support Specialist
3 days ago
About ApTask: A leading global provider of workforce solutions and talent acquisition services dedicated to shaping the future of work.
Job Summary:
We are seeking an experienced Field Service Technician II to join our team. As a key member of our workforce, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and peripherals.
Responsibilities:
- Maintain and upgrade hardware and software systems, ensuring optimal performance and efficiency.
- Analyze and troubleshoot technical issues, identifying root causes and implementing effective solutions.
- Support and maintain user account information, including rights, security, and systems groups.
- Train employees on new technologies and procedures, promoting knowledge sharing and skill development.
- Determine and recommend suitable products or services to meet customer needs, leveraging your expertise and industry knowledge.
Requirements:
- A minimum of 3 to 5 years of experience in the field or related area.
- Familiarity with a variety of technical concepts, practices, and procedures.
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to train and educate colleagues effectively.
What We Offer:
- A competitive salary range of $20-$24 per hour.
- Subsidized insurance coverage for employees.
- The opportunity to work with a diverse range of clients and projects, promoting professional growth and development.
About Us:
At ApTask, we prioritize excellence, collaboration, and innovation in everything we do. Our commitment to empowering organizations and fostering a diverse work environment sets us apart as a leader in the workforce solutions industry.
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