Veterinary Medical Center Receptionist

1 month ago


Knightdale, North Carolina, United States Vets Pets Full time
Job Title: Veterinary Receptionist

We are seeking a highly skilled and experienced Veterinary Receptionist to join our team at Wake Veterinary Medical Center. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and patients.

Responsibilities:
  • Greet and interact with clients in a friendly, professional, and efficient manner
  • Manage incoming calls on a multi-line phone system
  • Accommodate client needs with a culture of saying yes
  • Schedule patients for appointments in accordance with hospital scheduling guidelines
  • Obtain medical and other information from referring veterinarians when needed
  • Receive deposits and payments and explain payment options to clients
  • Balance the cash drawer and keep the daily report up to date
  • Enter client communication into Cornerstone Software
  • Communicate efficiently with staff to organize case flow
  • Clean duties of the lobby, reception area, restroom, and parking lot
Perks and Benefits:
  • Choice between two medical plans with prescription drug benefits
  • Dental and vision coverage
  • 401(k) Savings Plan with employer match, including immediate vesting
  • Life insurance for yourself, your spouse, and eligible dependents
  • Paid time off / holidays
  • Flexible schedules
  • Health Savings Account available
  • Short-term disability available
  • Supplemental critical illness and accident plans
  • Uniform allowance
  • Employee assistance program
  • Generous pet care discount for employee pets
  • Continuing education opportunities
  • Strong career growth and personal development opportunities
Requirements:
  • 1 year veterinary experience as a Veterinary Receptionist REQUIRED

We are looking for a team player who is able to work effectively in a fast-paced environment and provide exceptional customer service to our clients and patients. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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