Executive Director of Entertainment Operations

3 weeks ago


Myrtle Beach, South Carolina, United States Stars and Strikes Full time
Job Overview

Stars and Strikes Family Entertainment Centers is seeking a highly motivated management candidate to oversee the operations of one of our locations. As a key member of our management team, you will be responsible for supervising a team of employees and driving sales growth for one of the fastest-growing Family Entertainment Centers in the country.

This is an excellent opportunity for an individual with a passion for guest service and a willingness to learn everything about our business. You will have the opportunity to make a true impact on our business and be part of a high-volume, fast-paced environment.

Key Responsibilities:

  • Supervise a team of employees to ensure excellent guest service and high-quality operations.
  • Develop and implement action plans to improve operating results and drive sales growth.
  • Work closely with corporate staff to implement revenue-driving initiatives and ensure adherence to core standards, HR policies, training, and safety requirements.
  • Evaluate and improve operations and financial performance.
  • Coordinate with direct reports in the recruitment and interviewing of applicants.

Requirements:

  • 2 or more years of experience in general management.
  • Experience in a high-volume environment.
  • Experience in Hospitality and/or Food & Beverage is a plus.
  • Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays.
  • Excellent verbal and written communication skills.
  • Works cooperatively and collaboratively within a group.
  • Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports.
  • Conflict management skills.
  • Adherence to company policies and procedures.
  • Knowledge of the products and services of the company.
  • Ability to stay organized and multi-task in a professional and efficient manner.
  • Gives attention to detail and follows instructions.
  • Establishes goals and works toward achievement.
  • Knowledge of human resource management and the ability to manage personnel relating to hiring, training, development, motivation, retention, and separation.

Benefits:

  • Competitive wages and benefits, including monthly and annual bonuses, 401(k) plan, company 401(k) matching contributions, profit sharing, and free bowling, laser tag, and gameplay.
  • Eligible team members are offered medical, prescription, dental, and vision insurance, PTO and wellness days, short and long-term disability insurance, life, dependent life, and AD&D insurance, and voluntary term life insurance.

Stars and Strikes is an Equal Opportunity Employer.


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