Patient Experience Specialist

4 weeks ago


Lehi, Utah, United States Serenity Healthcare, LLC Full time

Job Summary

Serenity Healthcare, LLC is seeking a Patient Experience Specialist to join our team in Lehi. As a Patient Experience Specialist, you will be responsible for educating patients on new-to-market healing technologies and helping them to understand the benefits of TMS and Ketamine.

Responsibilities

  • Be the expert on TMS and Ketamine, with training and studies provided
  • Ownership for all patients on your provider's schedule
  • One on one meetings with patients to connect treatment solutions to their individual needs
  • Support healing through education, connection, and focus on TMS and Ketamine

Qualifications

  • High School Diploma or GED
  • 2-3+ years of experience in a full-time customer service role
  • Excellent verbal and written communication, and basic math skills
  • Well-versed in de-escalation skills and ability to connect with individuals

About Serenity Healthcare, LLC

We are a leader in the field of healthcare technology, using advanced medical devices to give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.


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