Patient Experience Specialist
4 weeks ago
Job Summary
Serenity Healthcare, LLC is seeking a Patient Experience Specialist to join our team in Lehi. As a Patient Experience Specialist, you will be responsible for educating patients on new-to-market healing technologies and helping them to understand the benefits of TMS and Ketamine.
Responsibilities
- Be the expert on TMS and Ketamine, with training and studies provided
- Ownership for all patients on your provider's schedule
- One on one meetings with patients to connect treatment solutions to their individual needs
- Support healing through education, connection, and focus on TMS and Ketamine
Qualifications
- High School Diploma or GED
- 2-3+ years of experience in a full-time customer service role
- Excellent verbal and written communication, and basic math skills
- Well-versed in de-escalation skills and ability to connect with individuals
About Serenity Healthcare, LLC
We are a leader in the field of healthcare technology, using advanced medical devices to give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
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