Auto Physical Damage Claim Representative Trainee – National HUB

1 month ago


Buffalo, New York, United States 020 Travelers Indemnity Co Full time
About the Opportunity

At Travelers, we're committed to delivering exceptional service to our customers and communities. As an Auto Physical Damage Claim Representative Trainee, you'll play a critical role in helping us achieve this goal.

Key Responsibilities
  • Participate in a comprehensive training program to develop skills in investigating, evaluating, negotiating, and resolving claims on losses of lesser value and complexity.
  • Work closely with Unit Managers or mentors to promptly resolve assigned claims.
  • Deliver consistent service quality throughout the claim life cycle, including prompt contact, explaining the process, setting expectations, ongoing communication, follows-through, and meeting commitments to achieve optimal outcomes.
  • Review and analyze coverage, apply policy conditions, provisions, exclusions, and endorsements for Auto Damage only claims in assigned jurisdictions.
  • Investigate each claim to obtain relevant facts necessary to determine coverage, causation, extent of liability, establishment of negligence, damages, contribution potential, and exposure.
  • Recognize and request appropriate inspection types based on loss details and coordinate the appraisal process.
  • Establish timely and maintain appropriate claim and expense reserves, manage file inventory, and document claim file activities to resolve claims in a timely manner.
  • Determine settlement amounts based on appraisal estimates, negotiate and convey claim settlements within authority limits to insureds and claimants.
Requirements
  • Bachelor's Degree preferred or a minimum of 2 years of work or customer service-related experience.
  • Demonstrated ownership attitude and customer-centric response to all assigned tasks.
  • Ability to work in a high-volume, fast-paced environment managing multiple priorities.
  • Attention to detail ensuring accuracy.
  • Keyboard skills and Windows proficiency, including Excel and Word.
  • Verbal and written communication skills.
  • Analytical thinking and judgment/decision-making skills.
What We Offer
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and inclusive work environment.
  • A commitment to diversity, equity, and inclusion.
How to Apply

If you're a motivated and customer-focused individual looking to start a rewarding career in claims, we encourage you to apply for this exciting opportunity.



  • Buffalo, New York, United States Merchants Insurance Group Full time

    Role SummaryLitigation Claim Adjuster at Merchants Insurance GroupMerchants Insurance Group is seeking a skilled Litigation Claim Adjuster to join its Claims Legal team in Buffalo, New York. As a key member of this team, you will be responsible for managing a portfolio of complex and high-exposure litigated claims involving general liability, bodily injury,...


  • Buffalo, New York, United States UniFirst Full time

    Route Trainee Job DescriptionAt UniFirst, we're seeking a motivated and customer-focused Route Trainee to support our Service Department. As a Route Trainee, you'll play a vital role in helping Route Service Representatives with loading and unloading trucks, delivering and picking up customer products, maintaining vehicle safety, and covering assigned routes...

  • Route Driver Trainee

    4 weeks ago


    Buffalo, New York, United States UniFirst Full time

    Key Responsibilities:As a Trainee Route Service Representative at UniFirst, you will assist Route Service Representatives with loading and unloading trucks, delivering and picking up customer products, maintaining vehicle safety, and covering assigned routes when needed. You will also drive a company vehicle to and from customer stops along an assigned...


  • Buffalo, New York, United States Ryan Auto Mall Full time

    Job OverviewAs a skilled Automotive Service Technician at Ryan Auto Mall, you will play a vital role in ensuring the highest level of customer satisfaction by delivering exceptional vehicle repair and maintenance services.Key Responsibilities:Diagnose and repair client and dealership vehiclesCollaborate with shop foreman and service advisor to discuss...


  • Buffalo, New York, United States Aries Transportation Services, Inc. Full time

    Aries Transportation Services, Inc. is seeking a motivated individual to join our team as a CDL driver trainee. As a CDL driver trainee, you will have the opportunity to obtain your CDL license and become a valuable member of our team.Job Requirements:Pass a DOT physical and background checkHave solid work experiencePass a drug testTraining Program:Our...


  • Buffalo, New York, United States Garden Gate Health Care Facility LLC Full time

    Job Title: Certified Nursing Assistant TraineeWe are seeking a Certified Nursing Assistant Trainee to join our team at Garden Gate Health Care Facility LLC.Job Summary:The Certified Nursing Assistant Trainee will perform various basic duties necessary to the operation of the nursing department in support of nurses and nursing assistants. This role requires...


  • Buffalo, New York, United States New York State Civil Service Full time

    Job SummaryWe are seeking a highly skilled and motivated Engineering Technician Trainee to join our team at the New York State Department of Transportation. As an Engineering Technician Trainee, you will assist in the preparation of drawings, computations, and quantity estimates for various structural engineering projects.Key ResponsibilitiesPrepare drawings...


  • Buffalo, New York, United States Roswell Park Cancer Institute Full time

    Job Summary:This is a trainee position for a Clinical Research Coordinator. The incumbent will be engaged in trainee duties that may lead to the full performance level of a Clinical Research Coordinator I. The salary range for this position is $60,459 - $76,130 annually, which includes a comprehensive benefits package.Responsibilities:• Participate in...


  • Buffalo, New York, United States McGuire Full time

    About the Role:We are seeking a dedicated and compassionate Certified Nursing Assistant Trainee to join our team at Harris Hill Nursing Facility. As a CNA Trainee, you will have the opportunity to work under the guidance of experienced healthcare professionals and provide high-quality care to our residents.Key Responsibilities:Assist residents with daily...


  • Buffalo, New York, United States Lactalis American Group Full time

    Job SummaryAs an Equipment Operations Trainee at Lactalis American Group, you will play a vital role in ensuring the smooth operation of our production equipment. Your primary responsibility will be to set up and operate all equipment while preparing it for sanitation.Essential Duties and Responsibilities:1. Remove all loose cheese from the equipment using...

  • Litigation Counsel

    4 weeks ago


    Buffalo, New York, United States Benderson Development Company Full time

    Job SummaryBenderson Development Company is seeking a highly skilled and experienced attorney to fill the role of Litigation Counsel. The ideal candidate will have a proven track record in handling premises liability claims, lawsuits, contract disputes, and other commercial issues.Key ResponsibilitiesOversee pre-suit claim investigations and manage...


  • Buffalo, New York, United States McGuire Full time

    About the Role:We are seeking a Certified Nursing Assistant Trainee to join our team at Harris Hill Nursing Facility in Williamsville, NY.Responsibilities:Provide daily nursing and personal care to residents and patients under the direction of a registered nurse (RN).Tend to the physical and emotional needs of residents, ensuring they are comfortable, safe,...


  • Buffalo, New York, United States Rich Products Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Rich Products Corporation. As a key member of our logistics operations, you will be responsible for driving customer acquisition, maintaining existing client relationships, and ensuring exceptional service delivery within the fast-paced realm of third-party logistics...


  • Buffalo, New York, United States Legends Full time

    Job SummaryThe Customer Service Representative plays a vital role in ensuring the customer experience is smooth and efficient. This position is responsible for executing orders from start to finish, ensuring completion, accuracy, and customer satisfaction.Key Responsibilities Quotes product based on customer specifications Orders product based on customer...


  • Buffalo, New York, United States Taconic Rehabilitation and Nursing Full time

    Job Summary:A Certified Nursing Assistant Trainee plays a vital role in supporting the nursing department in a healthcare setting. This position involves performing various basic duties necessary to the operation of the nursing department in support of nurses and nursing assistants.Responsibilities:• Demonstrates knowledge of age-specific developmental...


  • Buffalo, New York, United States Living Legends Health Full time

    Job Summary:As a Certified Nursing Assistant Trainee at Living Legends Health, you will play a vital role in supporting our nursing team in providing exceptional care to our residents. This is an excellent opportunity to gain hands-on experience and develop your skills in a dynamic and supportive environment.Responsibilities: Participate in the...


  • Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, processing food orders, and maintaining a clean and inviting dining room.Key...


  • Buffalo, New York, United States Walgreens Full time

    Job Description:As an Inventory Specialist at Walgreens, you will be responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy.Key Responsibilities:Supports pharmacy inventory management activities, including receiving, counting, ordering, and...


  • Buffalo, New York, United States Finish Line Full time

    Job Summary: We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Finish Line. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our customers. Your primary goal will be to ensure that every customer has a...

  • Product Assembler

    4 weeks ago


    Buffalo, New York, United States National Assemblers Full time

    Unlock your earning potential with our unique piece-rate system, where your skills and speed directly impact your weekly pay.As a Product Assembler at National Assemblers, Inc., you'll be the go-to expert for assembling a wide range of products, from bikes and grills to furniture and more.With our comprehensive training program, you'll start strong, even if...