Administrative Support Professional

1 day ago


Charlotte, North Carolina, United States SCA Health Full time
Job Summary

We are seeking an Administrative Support Professional to join our team at SCA Health. As a key member of our business operations team, you will play a critical role in ensuring the smooth day-to-day functioning of our facility.

Key Responsibilities
  • Schedule surgeries and handle calls from physician offices regarding patient information and surgery scheduling.
  • Provide exceptional customer service by answering phone calls, taking messages, and transferring calls to other departments when necessary.
  • Perform pre-registration and ensure authorization is obtained from physician offices prior to surgery.
  • Maintain accurate records, including log books for cancelled appointments and clinical logs.
  • Assist with various clerical duties such as photocopying, mailing surveys, preparing patient charts, faxing forms, and retrieving faxes.
Requirements
  • High school diploma or equivalent required; associate degree or equivalent preferred.
  • Minimum three years of experience in healthcare, with a minimum of one year in surgery scheduling procedures.
  • Ability to work independently and as part of a team.
  • Basic knowledge of surgery scheduling, receptionist, and registration responsibilities.
What We Offer

We offer a competitive salary range of $18.00-$24.00 per hour, depending on experience.

This is a full-time position that requires flexibility with hours and the ability to work various shifts.



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