Insurance Benefits Relationship Manager

1 week ago


Florham Park, New Jersey, United States ADP Full time

We are seeking a highly skilled Insurance Benefits Relationship Manager to join our team at ADP. In this role, you will serve as the primary contact for a book of business of Group Health Insurance clients, managing their relationships and providing expert guidance on Employee Benefits.

About the Role

As an Insurance Benefits Relationship Manager, your key responsibilities will include:

  • Maintaining a comprehensive understanding of client group health portfolios and coordinating communication among various business partners.
  • Serving as a liaison between clients and ADP, collaborating with other ADP partners including Product Management, Implementation, Payroll, Sales and more.
  • Owning the client relationship by building trust, rapport, and understanding the insurance needs of your dedicated book of business.
  • Providing proactive, personalized, strategic support and acting as the primary contact between clients and insurance carriers to ensure a seamless client experience.

You will also be responsible for continually providing insurance expertise to clients by managing benefit renewals, supporting Open Enrollment, and preparing quote proposals & benefit guides. Additionally, you will assist clients in designing and implementing their employee benefits programs, handle all aspects of benefits renewals, and conduct virtual meetings with clients to review their benefits plans and make recommendations for improvements or changes.

To succeed in this role, you will need at least 2-3 years of related insurance experience, a Life & Health Insurance Producer License, and a college degree is preferred but not required. You will also have the opportunity to work in a dynamic environment with plenty of opportunities to progress, learn through ongoing training, development, and mentorship opportunities, and enjoy best-in-class benefits that start on Day 1.



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