Job Summary:

Our client is seeking a skilled Radio Frequency (RF) Support Analyst to join their team. As a NOC Technician, you will be responsible for providing exceptional customer support and serving as the main point-of-contact for highly technical issues. This is a 24x7, 100% onsite role that requires a can-do attitude and a willingness to learn.

Responsibilities:

• Provide Level I technical support and facilitate all communications between customers, vendors, and internal and external fix agents to resolve highly technical issues.
• Monitor satellite, ground, and terrestrial network elements to ensure mission-critical traffic and customer connections are operational with minimal degradation or outages.
• Document, escalate, and report all events in a timely manner and initiate technical and management escalation as required.
• Ability to gather, organize, and analyze large amounts of data with speed and accuracy, detect relationships, and make decisions using sound methodical judgment.
• Effective time management skills, takes initiative in the absence of direction, and exercises independent judgment without constant supervision.
• Ability to multitask by managing, tracking, and resolving multiple issues simultaneously.

Qualifications:

Experience level: Entry Level

Minimum 1 year of experience

Education: No Degree Required

Skills: NOC Technician, RF (2 years of experience is required)

IPEqual Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.

Offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

---