Food Service Associate II

4 weeks ago


Wild Rose, Wisconsin, United States ThedaCare Full time
About the Role:

The Food Service Associate II is a vital member of our team at ThedaCare, responsible for preparing, assembling, and delivering food to our patients and other customers. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Assemble meal trays, snacks, and nourishments according to specified meal orders or diet guidelines, adhering to portion control and quality food presentation standards.
  • Load and transport food carts, and deliver food to patient/resident rooms or designated areas following established procedures.
  • Follow established food handling procedures, monitor temperature of food and equipment, and ensure food safety and infection control practices are met.
  • Perform prep work such as washing and peeling fruits and vegetables, and cutting and portioning of desserts.
  • Cook food using proper cooking technique to ensure desired quality standards for portion size, taste, appearance, and temperature.
  • Take patient meal orders and enter them into nutrition software, ensuring meal orders comply with the patient's current diet order and allergies.
  • Deliver and stock food supplies in designated areas according to established par levels, ensuring proper rotation of items and monitoring of expiration dates.
  • Restock and maintain food and other supplies in an orderly manner, observing all food storage standards.
  • Perform cashier duties, restock supplies, and maintain the cleanliness of the cafeteria.
  • Clean dishes, utensils, equipment, and work area following established sanitation procedures.
  • Assist with training and onboarding of new team members, and provide input for new orientation materials.
  • Collaborate with multiple disciplines to effectively and efficiently provide the appropriate meal service and floor stock service for patient care.
  • Delegate team member duties in relation to work flow and general cleaning needs, and serve as a resource for team members, especially in the absence of a leader.
  • Apply critical thinking to assess, plan, and implement day-to-day operations, and communicate updates to team members.
  • Perform quality audits for meal assembly process and follow standard work for tray delivery.
  • Use necessary equipment in a safe and appropriate manner.
Requirements:
  • High school diploma or GED preferred.
Work Environment:
  • Normally works in a climate-controlled environment, however will be exposed to heat and humidity from cooking equipment and also cold temperatures of walk-in coolers and freezers.
  • Frequent standing with movement throughout work area.
  • Frequent exposure to sharp objects and instruments.
  • Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.
  • Occasional high noise level in work environment.
  • Possible exposure to hazardous materials.
  • Interaction with department members and other healthcare providers.


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