Digital Experience Strategist

2 days ago


Lincolnshire, Illinois, United States Staples, Inc. Full time
Job Summary
A strategic role within Staples, Inc. that focuses on optimizing the online customer experience through data-driven insights and innovative solutions.

About the Role
We are seeking a seasoned Digital Experience Strategist to lead the development and implementation of strategies that drive business growth and improve customer engagement through the Quill website.

The ideal candidate will have a proven track record in e-commerce strategy, analytics, and project management. They will work closely with cross-functional teams to deliver a seamless and personalized online experience for customers.

Main Responsibilities:
  • Develop and execute comprehensive digital strategies to enhance the online customer journey, driving increased conversion rates and revenue growth.
  • Leverage data analytics and market research to inform business decisions and stay ahead of industry trends.
  • Collaborate with stakeholders to prioritize projects, allocate resources, and ensure timely delivery.
  • Stay up-to-date with industry best practices and emerging technologies to continuously improve the online experience.

Requirements:
To be successful in this role, you will need:
  • A minimum of 4 years of experience in e-commerce strategy, product management, or online merchandising.
  • Bachelor's degree in Business Administration, Marketing, or related field preferred.
  • Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and make informed recommendations.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Experience with Microsoft Office Suite, Adobe Analytics, Google Analytics, and BI tools.

Benefits:
As a valued member of our team, you can expect:
  • A competitive salary range of $95,000 - $115,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching.
  • Opportunities for professional growth and development, including training and education programs.

About Staples, Inc.
We are an equal opportunity employer committed to fostering a diverse and inclusive workplace culture. We value creativity, innovation, and collaboration, and we strive to create a work environment that supports the success of all employees. If you're passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply for this exciting opportunity.

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