Customer Service Specialist for Homebuyers
7 days ago
The Customer Service Specialist for Homebuyers at Lennar Homes is a vital position that requires exceptional communication skills and attention to detail. This role involves providing top-notch customer service and support to homebuyers throughout their purchasing journey, ensuring seamless communication and transaction management.
Responsibilities- Manage transactions and provide updates to homebuyers from escrow opening to closing
- Facilitate all Salesforce Purchase Agreement Milestones
- Ensure sales files and documents are complete, compliant, and ensure successful closings
- Assist in administrative tasks and provide backup for New Home Consultants as needed
To be successful in this role, candidates should possess:
- Strong organizational skills and ability to prioritize tasks
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite
- A valid Driver's License and auto insurance
- Prior experience in real estate support or a related field (preferable)
Lennar Homes offers a comprehensive benefits package, including:
- Robust health insurance plans, including Medical, Dental, and Vision coverage
- A 401(k) Retirement Plan with a $1 for $1 Company Match up to 5%
- Paid Parental Leave and an Associate Assistance Plan
- An Education Assistance Program and up to $30,000 in Adoption Assistance
- Up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies
- A New Hire Referral Bonus Program and significant Home Purchase Discounts
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