Caregiver Support Specialist

3 days ago


Albany, Georgia, United States Primecare Home Care Services Full time
Job Summary

We are seeking a skilled Caregiver Support Specialist to join our team at Primecare Home Care Services. This is a dynamic and challenging role that requires strong communication, empathy, and problem-solving skills.

About the Role

The successful candidate will be responsible for providing dedicated support, education, and guidance to family caregivers through phone and digital chat technology. This will involve assessing caregiver and care recipient needs, coaching and empowering caregivers to develop and achieve goals, and conducting regular check-ins. Additionally, the specialist will collaborate with key stakeholders to determine eligibility and efficiently move families into service.

Key Responsibilities
  • Engage and motivate caregivers via phone and digital technology to provide effective support and resources
  • Assess caregiver and care recipient needs, and develop personalized plans to achieve goals
  • Conduct regular check-ins with caregivers to monitor progress and provide ongoing support
  • Collaborate with key stakeholders to determine eligibility and efficiently move families into service
  • Track and manage program referrals/participation to support state and company growth
Requirements
  • 2 years of experience in case management, preferably working with elderly and disabled individuals
  • Exceptional active listening and communication skills, paired with strong empathy
  • Tech-savviness, comfortable using and teaching others to use mobile apps to enhance caregiving support
  • Strong multitasking abilities in a multi-system environment, with proficiency in Microsoft Office and case management tools
Salary and Benefits

$55,000 - $65,000 per annum, depending on experience and qualifications. Flexible work-from-home options available, along with comprehensive benefits package.



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