Dining Room Operations Manager
4 days ago
**Job Summary**
We are seeking an experienced Dining Room Operations Manager to oversee the day-to-day operations of our dining room at Marriott Phoenix Airport. This is a great opportunity for a motivated and organized individual to join our team and contribute to providing exceptional guest experiences.
About the Role
The Dining Room Operations Manager will be responsible for supervising all personnel within the department, scheduling service personnel, and ensuring proper service and food presentation. They will also be responsible for maintaining labor statistics, managing departmental payroll, and adhering to all health and safety standards.
Responsibilities
- Schedule and instruct service personnel on an assigned shift.
- Assign stations to servers and ensure that they are sufficiently supplied.
- Greets guests as they enter the dining area and seats them by rotation.
- Notifies service personnel of price changes and handles guest complaints.
- Ensures proper service and food presentation.
- Assists service personnel when needed and observes their performance and appearance.
- Maintains departmental payroll and labor statistics.
- Supervises the dining room area during meal periods and ensures that equipment is in good working condition.
- Takes an active part in pre-meal meetings and assists all staff throughout the shift.
- Knows all menu and bar items and prices, as well as liquor laws and safety procedures.
Requirements
To be successful in this role, you will need:
- A strong background in hospitality or a related field.
- Excellent communication and leadership skills.
- The ability to work well under pressure and maintain a high level of professionalism.
- A keen eye for detail and the ability to multitask effectively.
What We Offer
In return for your hard work and dedication, we offer a competitive salary of $55,000 - $65,000 per year, depending on experience, plus benefits and opportunities for career advancement.
How to Apply
If you are a motivated and organized individual with a passion for delivering exceptional guest experiences, please submit your application, including your resume and a cover letter outlining your qualifications and experience.
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