Recovery & Litigation Specialist

4 weeks ago


Wilmington, Delaware, United States Wilmington Savings Fund Society Full time

Job Title: Recovery & Litigation Analyst

NewLane Finance, a commercial equipment finance company, is seeking an experienced Recovery Analyst to join our team. The successful candidate will possess strong skills in effective communication, issue identification, and solution provision. This position will report to the Director of Recovery.

Our Values:

  • Integrity
  • Passion
  • Teamwork
  • Commitment to Excellence

Key Responsibilities:

  • Manage recovery queues and data input to CRM systems.
  • Engage in outbound and inbound recovery calls to identify issues and provide solutions.
  • Resolve charged-off accounts with accuracy, professionalism, and compliance with the Fair Debt Collection Practices Act.
  • Analyze corporate and personal financial data to assess recovery opportunities.
  • Initiate research and skip tracing efforts to proffer legal or recovery action when applicable.
  • Monitor assigned accounts and inventory to identify recovery opportunities and portfolio trends.
  • Analyze post-charge-off accounts for possible settlement within a bankruptcy, litigation, or defense matter.
  • Exercise discretion and independent judgment with respect to settlement rates to net losses in compliance with company policy.
  • Broad understanding of accounts receivable, payment application, and account reconciliation.
  • Assist with additional tasks and duties as needed by management.

Requirements:

  • General knowledge of commercial equipment financing and products.
  • Positive and customer-centric attitude, adhering to NewLane Finance's core values.
  • Candidate must have a business mindset, with an understanding of the financial services industry.
  • Five plus years in relevant commercial collections experience.
  • Exceptional organizational skills.
  • Self-starter with a high level of motivation to achieve goals and objectives.
  • Ability to work autonomously with excellent written and verbal communication skills.
  • Ability to effectively negotiate settlements with respect to post-charge-off accounts.
  • Detail-oriented and patient with excellent customer service skills.
  • Ability to work quickly and efficiently without sacrificing quality.
  • Proficient computer skills, including MS Office Suite and ability to learn proprietary software programs.
  • Must have the legal right to work in the U.S.

NewLane Finance offers a competitive compensation package, excellent benefits, and a generous PTO policy.

NewLane Finance is an equal opportunity employer and welcomes applications from diverse candidates.



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