Restaurant Operations Manager

5 days ago


Salisbury, North Carolina, United States KFC Full time
Restaurant General Manager Job Description

The Restaurant General Manager plays a pivotal role in the success of our restaurant. As a key leader, you will be responsible for directing the daily operations, ensuring compliance with company standards, and delivering exceptional customer experiences.

Key Responsibilities:
  • Direct daily restaurant operations, including product preparation, customer relations, and team management.
  • Ensure compliance with company standards, policies, and procedures.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase team engagement.
  • Manage inventory, labor costs, and financial performance to achieve business objectives.
  • Recruit, train, and develop high-performing teams to deliver exceptional customer experiences.
  • Collaborate with cross-functional teams to drive business results and improve operational efficiency.
Requirements:
  • 2-4 years of supervisory experience in a food service or retail environment, including profit and loss responsibility.
  • High school diploma or GED, college or university degree preferred.
  • Strong communication, organizational, and interpersonal skills.
  • Ability to analyze data, make informed decisions, and drive business results.
  • Basic business math and accounting skills, as well as basic computer literacy.
  • Must be at least 21 years old, pass a background check, and have reliable transportation.
What We Offer:
  • Comprehensive benefits plans available to eligible employees.
  • Competitive pay and performance bonuses.
  • Retirement plan and insurance coverage.
  • Service awards and holiday bonuses.
  • Industry-leading training and development opportunities.

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