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Parts Specialist

4 weeks ago

Rio Linda, California, United States O'Reilly Auto Parts Full time
Job Summary

We are seeking a highly skilled and customer-focused Parts Specialist to join our team at O'Reilly Auto Parts. As a key member of our sales team, you will provide exceptional service to our retail and installer customers, ensuring a positive and memorable experience.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a friendly and professional manner.
  • Assist customers in selecting merchandise, providing recommendations and ensuring accurate transactions.
  • Support store management in achieving sales and customer service goals.
  • Process exchanges and returns, addressing customer complaints and resolving issues in a timely and professional manner.
  • Operate brake lathe and other store test equipment, performing various in-store services for customers.
  • Occasionally drive a delivery vehicle to make deliveries, meeting company driving eligibility requirements.
Requirements
  • Ability to quickly match alphanumeric sequences.
  • Ability to provide outstanding, friendly, and professional customer service.
  • Must be able to multitask, handling customers on the phone and in the store at the same time.
  • Familiarity with automotive parts, cataloging, weatherly index system, and automotive sales or service.
  • ASE certification.
Benefits
  • Competitive wages and paid time off.
  • Stock purchase plan and 401k with employer contributions starting day one.
  • Medical, dental, and vision insurance with optional flexible spending account (FSA).
  • Team member health and wellbeing programs.
  • Tuition educational assistance programs.
  • Opportunities for career growth.

O'Reilly Auto Parts is an equal opportunity employer, committed to a diverse and inclusive work environment. We welcome applications from qualified individuals with disabilities and will provide reasonable accommodations as needed.