Bakery Sales Associate
1 week ago
We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities we serve and providing guests with exceptional service and value.
What We Offer
Competitive Hourly Wage: $12-$15 per hour, depending on experience and qualifications. Plus, enjoy an industry-leading 15% discount on your grocery purchases for you and your immediate household
About the Role
As a Bakery Clerk at Festival Foods, you will be part of our dynamic and creative bakery team, contributing to creating memorable moments for our guests. Your primary responsibilities will include:
- Customer Service Excellence:
- Provide exceptional service to our guests, ensuring they receive a welcoming and helpful experience.
- Assist guests in locating specific bakery items and handling special requests with care.
- Take accurate orders for cakes and other custom bakery products.
- Answer phone calls courteously and helpfully, providing information and assistance as needed.
- Merchandising:
- Package and price items, maintaining quality and minimizing waste.
- Replenish bakery products to ensure availability and appealing display standards.
- Monitor and manage stock levels, restocking products promptly to meet demand.
- Food Safety:
- Ensure product freshness and presentation by rotating stock and removing outdated items.
- Maintain cleanliness and organization of work areas, shelves, and the sales floor.
- Adhere to food safety protocols and maintain accurate records.
- Uphold Festival's quality standards, ensuring product quantity expectations are met promptly.
- Flexibility:
- Perform other duties as needed to support the team.
- Honor commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Requirements and Qualifications
To succeed in this role, you should possess:
- Customer Focus: Ability to deal tactfully and effectively with guests and all personnel.
- Communication Skills: Good oral and written communication skills.
- Safety Awareness: Complete understanding of all safety requirements and company safety policies.
Physical Demands and Work Environment
This role requires:
- Standing for extended periods (80% of time).
- Lifting up to 50 pounds on an occasional basis (20% of time).
- Frequently working near moving machinery (50% of time).
- Occasional exposure to extreme temperatures (20% of time).
Benefits
We offer a range of benefits to support your overall well-being, including:
- Weekly pay and premium pay for select holidays and Sundays.
- Two-week advanced scheduling for better planning and balance.
- Vision and dental insurance options.
- A comprehensive Employee Assistance Program (EAP) and LEAPCare Care Coaches for confidential care and support.
- Retirement savings plans, including a 401(k) match and Employee Stock Ownership Plan (ESOP).
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