Branch Operations Manager

3 weeks ago


Nashville, Tennessee, United States Fortera Credit Union Full time
Job Summary

Fortera Credit Union is seeking a highly skilled and experienced Assistant Branch Manager to join our team. As a key member of our branch operations team, you will be responsible for supervising daily branch activities, planning and scheduling branch personnel, and providing operational leadership to ensure the attainment of key operational metrics and employee goal performance.

Key Responsibilities

• Supervise daily branch operations and ensure compliance with all policies and procedures

• Plan and schedule branch personnel to maintain an efficient staffing model and maximize resources

• Provide operational leadership and coaching to branch employees to meet or exceed sales and service goals and objectives

• Assist in conducting employment interviews, hiring, training, developing, directing, scheduling, and evaluating branch employees

• Assist in planning and organizing branch outbound sales call efforts and participate in calling events

• Communicate regularly with the Market Manager to plan and support sales and marketing activities

• Prepare, analyze, and control required logs and reports, and maintain accurate records

Requirements

• Bachelor's degree in Business Administration or related field

• 2+ years of experience in branch operations or a related field

• Strong leadership and coaching skills

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer

• Competitive salary and benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance

How to Apply

Apply for this exciting opportunity by submitting your resume and cover letter to [insert contact information]. We look forward to hearing from you
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