Senior Systems Architect
1 week ago
Key Responsibilities
- Provide advanced technical support and troubleshooting for diverse client environments.
- Act as an escalation point for the service desk, resolving complex issues and mentoring junior engineers.
- Proactively monitor client systems and infrastructure to ensure optimal performance and security.
- Help manage the internal infrastructure and assist in research and development efforts with new product offerings.
- Design, implement, and manage IT solutions based on client needs, including network infrastructure, virtualization, Windows Server, and SQL Server environments.
- Develop and maintain comprehensive documentation for systems, processes, and procedures.
- Contribute to the development and improvement of internal processes and knowledge base articles.
- Automate tasks and processes using scripting languages to improve efficiency and streamline operations.
- Collaborate with other engineers and departments to ensure seamless service delivery.
- Stay current with the latest technologies and industry best practices, particularly in cybersecurity and Microsoft technologies.
- Participate in on-call rotation to provide after-hours support as needed.
Requirements
- 5+ years of experience as a Systems Engineer in a managed services environment.
- Extensive experience with network infrastructure, including firewalls, routers, switches, and wireless technologies.
- Strong understanding of virtualization technologies, including VMware vSphere and Microsoft Hyper V.
- In-depth knowledge of Microsoft Windows Server and Microsoft SQL Server administration, including Active Directory, Group Policy, and database management.
- Proven experience with scripting languages for automation and task management.
- Experience with ConnectWise Automate, ConnectWise Manage, and Confluence is highly desirable.
- Familiarity with Datto BCDR and StorageCraft backup solutions is a plus.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Industry certifications such as SCCP and CISSP are highly valued.
What We Offer
- Robust benefits package including dental, vision, and 401k.
- Salary range of $85,000 - $100,000.
- Vacation and Sick Time.
- Cell Phone Reimbursement.
- Opportunities for continued growth.
- Strong core values to uphold company standards.
How to Apply
- Quick apply with your resume.
- Get a head start on the application process through our online portal here: https://www.ondemandassessment.com/link/index/JB-80QK07JDM?u=1110981
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