Customer Service and Sales Representative
6 days ago
Job Summary:
We are seeking a detail-oriented and customer-focused Sales and Customer Service Associate to join our team at Pinch-a-Penny. As the primary point of contact for customers, you will be responsible for providing exceptional service, ensuring store cleanliness, and performing water testing.
About the Role:
- Provide excellent customer service, actively listening to customers' needs and concerns.
- Perform water balance testing and answer customer phone calls in a timely and professional manner.
- Assist customers with purchases, loading items into vehicles, and processing sales and returns accurately.
Responsibilities:
- Ensure the store is clean and well-organized at all times, including straightening shelves, dusting, and maintaining a clutter-free environment.
- Perform daily cleaning tasks, such as mopping floors, cleaning the bathroom, and washing windows.
- Break down cardboard boxes and maintain adequate stock of pool chemical supplies.
Requirements:
- High school diploma or equivalent required; 1-2 years of customer service experience preferred.
- Excellent communication and problem-solving skills, with a strong ability to multitask and manage customer service in person and over the phone.
- Ability to lift up to 50 pounds regularly and work in a fast-paced retail environment.
Benefits:
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive and dynamic work environment with a strong focus on teamwork and customer satisfaction.
Estimated Salary Range: $12-$15 per hour, based on level of experience and location. We offer competitive compensation and benefits packages to ensure your success and growth within the company.
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