Insulation Equipment Specialist

4 days ago


Dallas, Texas, United States Professional Alternatives Full time
Job Summary

We are seeking an experienced Service Advisor to join our equipment maintenance team at Professional Alternatives. This role involves initiating equipment services and repairs, developing estimates, and maintaining customer relationships.

Compensation Details

The base salary for this position is $50,000, with the potential for bonuses and a comprehensive benefits package, including PTO, 401k, and Life Insurance.

Responsibilities & Expectations
  • Initiate equipment services and repairs by identifying performance issues and requested services.
  • Analyze equipment performance data to develop accurate estimates.
  • Engage with customers to determine equipment problems and services.
  • Coordinate diagnostic sessions with technicians and maintain customer records.
  • Prepare repair orders that outline symptoms, problems, causes, and necessary repairs or services.
  • Maintain positive customer relationships by providing clear explanations and addressing concerns.
Requirements & Skills
  • High school diploma, GED, or equivalent required.
  • 2+ years of experience in a service advisor role or equipment maintenance environment.
  • Strong analytical and problem-solving skills.
  • Excellent customer service and communication skills.
  • Familiarity with computer systems, including Excel and point-of-sale platforms.


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