Airport Branch Manager Lead
7 days ago
As a seasoned leader, you will spearhead our Boston Logan Airport branch, driving growth and excellence in customer satisfaction. With your expertise in sales and management, you will guide your team to deliver exceptional results.
Your Responsibilities- You will oversee budgets, sales, and market penetration across multiple branches, focusing on revenue increase and profitability enhancement.
- Lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings.
- Recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process.
- You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows.
- Ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes.
- You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental).
- Supervisory and Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities.
- Organization and Customer Service You are highly organized and have excellent customer service skills.
- Work Authorization You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Age and License You are at least 18 years old, have a valid driver's license with a clean record, and can work 40 + hours per week, including day/evening shifts.
- Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future.
- Company Car & Equipment Enjoy the use of a company car, along with a laptop and phone provided for your role.
- Paid Time Off & Sick Leave Benefit from PTO, sick leave, and a balanced work-life schedule.
- Branch Bonus Plan Participate in a performance-based branch bonus plan.
- Uniform & Dry Cleaning Receive a full uniform with weekly dry cleaning services at no cost.
- Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees.
We are a leading global mobility service provider with sales of $3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations.
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