Executive Director of Massage Services
1 day ago
We are seeking a highly skilled and experienced Executive Director of Massage Services to join our team at Hand & Stone Massage and Facial Spa in West Chester, PA.
Job OverviewThis is a leadership position responsible for overseeing the daily operations of our spa. The successful candidate will have a proven track record of driving sales performance, recruiting and developing talented professionals, and providing an exceptional customer experience.
Key Responsibilities- Lead and manage the spa team to achieve sales targets and exceed customer satisfaction expectations.
- Develop and implement effective marketing strategies to attract new customers and retain existing ones.
- Recruit, train, and develop talented therapists and support staff to deliver outstanding service.
- Analyze sales data and identify opportunities for growth and improvement.
- Maintain accurate records of customer interactions and preferences to ensure personalized service.
- Minimum 3-5 years of experience in a management role within the spa industry.
- Proven track record of driving sales growth and improving customer satisfaction.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
- Knowledge of retail and appointment booking systems a plus.
- A competitive salary of $60,000 - $80,000 per year, depending on experience.
- A comprehensive benefits package including medical, dental, and vision insurance.
- A generous 401(k) plan with company match.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- The chance to work with a dynamic and growing company that values its employees and customers.
Estimated Salary: $67,500
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