Executive Director of Massage Services

1 day ago


West Chester, Pennsylvania, United States NEW Massage School Partner Full time
About the Role

We are seeking a highly skilled and experienced Executive Director of Massage Services to join our team at Hand & Stone Massage and Facial Spa in West Chester, PA.

Job Overview

This is a leadership position responsible for overseeing the daily operations of our spa. The successful candidate will have a proven track record of driving sales performance, recruiting and developing talented professionals, and providing an exceptional customer experience.

Key Responsibilities
  • Lead and manage the spa team to achieve sales targets and exceed customer satisfaction expectations.
  • Develop and implement effective marketing strategies to attract new customers and retain existing ones.
  • Recruit, train, and develop talented therapists and support staff to deliver outstanding service.
  • Analyze sales data and identify opportunities for growth and improvement.
  • Maintain accurate records of customer interactions and preferences to ensure personalized service.
Requirements
  • Minimum 3-5 years of experience in a management role within the spa industry.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Knowledge of retail and appointment booking systems a plus.
What We Offer
  • A competitive salary of $60,000 - $80,000 per year, depending on experience.
  • A comprehensive benefits package including medical, dental, and vision insurance.
  • A generous 401(k) plan with company match.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • The chance to work with a dynamic and growing company that values its employees and customers.

Estimated Salary: $67,500



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