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Carpet Cleaning Specialist

1 month ago

Knoxville, Tennessee, United States Chem-Dry Full time
Chem-Dry Carpet Cleaning Technician

At Chem-Dry, we're dedicated to helping people live healthy lives by providing top-notch carpet cleaning services. Our proprietary hot carbonating extraction process is designed to remove 98% of common household allergens from carpets and upholstery, making it a safe and non-toxic choice for families and pets. Plus, our eco-friendly solution uses 80% less water than traditional steam cleaning, resulting in faster drying times and a healthier home environment.

Key Responsibilities:
  • Deliver high-quality cleaning services consistently and efficiently
  • Ensure timely attendance and report all absences prior to the start of the working day
  • Provide exceptional customer service by greeting clients warmly and explaining the day's procedure
  • Listen attentively to customer concerns and offer professional recommendations to address their needs
  • Operate Chem-Dry's proprietary cleaning equipment and other applications as trained
  • Notify clients upon completion and provide expert explanations for any unusual findings
  • Accurately complete all required forms and meet deadlines
  • Maintain vehicles and equipment in clean and proper operating condition
  • Assist in upselling services to existing customers
  • Follow assigned routes and drive safely
Qualifications:
  • Read and comprehend simple instructions, short correspondence, and memos
  • Write concise, detailed correspondence
  • Effectively communicate information to clients in one-on-one and small group settings
  • Exhibit outstanding customer service skills
  • Team player with a safe driving record and reliable transportation
  • Ability to lift 100 lbs using proper lifting techniques
  • Perform duties safely, effectively, and with care for customer belongings and property
  • Pass a drug screen test
  • No prior experience necessary
Benefits:
  • Competitive pay based on effort
  • Gain experience in sales and receive top-notch training from industry leaders
  • Contribute to a healthier environment by leaving every location cleaner and safer

Chem-Dry is the world's leading carpet cleaner, ranked #1 in category by Entrepreneur Magazine for 25 years. With over 3,500 locations worldwide, we offer exciting opportunities for team members who share our commitment to quality home care and advanced cleaning techniques. We provide flexible schedules, paid training, and competitive pay.