Hospitality Ambassador

At Sahm's Village Ale House of WestClay, we're seeking a skilled and friendly Host to join our team. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities:

• Greet and welcome guests as they arrive, ensuring a warm and inviting atmosphere.
• Guide guests to their tables, providing clear directions and ensuring a smooth transition.
• Manage reservations and phone calls, responding promptly and professionally.
• Provide accurate wait times and ensure guests are seated in a manner that allows servers to effectively serve them.
• Maintain a clean and presentable lobby area, adhering to our high standards of cleanliness and organization.
• Complete any side tasks prior to the end of your shift, ensuring a seamless transition for the next team member.

Requirements and Qualifications:

• Excellent verbal communication and phone etiquette skills.
• Must be at least 16 years of age.
• Ability to stand for at least 4 hours per shift.
• Ability to multitask in a fast-paced environment.
• Strong teamwork and collaboration skills, with a focus on providing exceptional customer service.

Preferred Skills:

• Prior customer service experience.
• High school diploma or equivalent.

This role is eligible for our tip share program, and full-time employees are eligible for benefits. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.