Business Operations Manager

1 week ago


New York, New York, United States Brinks Full time

About Brink's:

The Brink's Company is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations.

Our network of operations in 52 countries serves customers in over 100 countries worldwide. We have been a trusted partner in securing commerce for more than 165 years, with a strong commitment to providing exceptional service and support to our customers.

We Value Diversity and Inclusion:

We believe that our team should reflect the diversity of our customers and communities we serve. We foster an inclusive culture that values people with diverse backgrounds, ideas, and perspectives, promoting equal opportunities for all employees to participate and grow.

Job Description:

The Operations Manager will oversee day-to-day operations, working on process improvement projects to drive growth and efficiency. This role requires strategic leadership, ensuring safe and secure operations, efficient logistics, customer satisfaction, and profitable operations.

Key Responsibilities:

  • Establish clear goals and objectives to ensure successful operation management
  • Evaluate shipment accuracy and timeliness, addressing errors and resolving issues promptly
  • Leverage systems, equipment, and process redesign to enhance cost-effectiveness, quality, and efficiency
  • Maintain high-quality customer service standards
  • Lead a dedicated team, fostering open communication, coordination, and cooperation
  • Drive process integration projects to improve service levels and operational efficiency
  • Develop and implement training programs to ensure staff proficiency
  • Ensure security, safety, and risk management practices across all business functions

Requirements:

  • Minimum 5 years of management experience
  • A minimum of 2 years managing profit and loss, as well as key performance indicators
  • 21 years of age
  • A valid weapons permit or ability to pass applicable licensing requirements
  • Ability to work flexible schedules, including weekends and holidays

Preferred Qualifications:

  • Expert knowledge of logistical operations, products, services, policies, and procedures
  • Familiarity with customers and industries serviced
  • Working knowledge of Lean/Process Improvement
  • Proficiency with Microsoft Office products, including Excel, Word, PowerPoint, and internal software packages
  • Bachelor's Degree in Business

Benefits:

  • Competitive salary: $95,000 - $105,000 per year
  • Medical, dental, vision, and life insurance plans
  • 401(k) plan with company match

About Us:

Brink's is an Equal Opportunity Employer, committed to creating a diverse and inclusive workplace. We do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability status. We are committed to providing a drug-free workplace.



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