Customer Service Representative

1 month ago


Altamonte Springs, Florida, United States FYZICAL Therapy and Balance Centers Full time
Job Summary

FYZICAL Therapy and Balance Centers is seeking a highly skilled and compassionate Customer Service Representative to join our team in Altamonte Springs, FL. As a key member of our daily operations, you will be responsible for providing exceptional patient care and support to our clients.

Key Responsibilities
  • Manage patient scheduling and appointments, ensuring seamless communication with patients and physicians.
  • Collect and track patient data, referrals, and insurance information.
  • Disseminate important information to patients and act as a liaison between patients and physicians.
  • Process payments, verify insurance, and maintain accurate records.
  • Handle mail and correspondence, ensuring timely distribution to the right personnel.
  • Communicate effectively with the office manager and clinicians to ensure smooth scheduling and patient arrival.
Requirements
  • High school diploma or equivalent.
  • Valid driver's license and reliable transportation.
  • Excellent communication and multitasking skills, with a positive attitude and strong work ethic.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.

If you are a detail-oriented and empathetic individual with a passion for helping others, we encourage you to apply for this exciting opportunity to join our team at FYZICAL Therapy and Balance Centers.



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