Optical Sales Professional

3 weeks ago


West Covina, California, United States EssilorLuxottica Full time
Job Summary

The Sales Associate plays a vital role in delivering exceptional customer experiences and driving sales growth at LensCrafters. As a key member of our team, you will be responsible for cultivating existing customer relationships, building new ones, and consistently meeting sales targets. Your passion for delivering outstanding service and your ability to effectively communicate with patients will make you a valuable asset to our team.

Main Responsibilities
  • Develop and maintain a deep understanding of our products and services to effectively recommend solutions to patients.
  • Utilize optical prescriptions to recommend specific lenses and lens coatings, ensuring that patients receive the best possible vision solutions.
  • Assist patients in selecting frames and coordinate frames with optical measurements to ensure a perfect fit.
  • Conduct measurements using appropriate optical tools and consult with Opticians as needed to ensure accuracy.
  • Participate in creating a positive store environment, fostering strong relationships with peers, management, doctors, and support staff.
  • Maintain a clean and organized store appearance, ensuring displays and inventory are attractive and well-maintained.
  • Contribute to an inclusive culture by treating customers and colleagues with respect and dignity.

Requirements
  • High School Diploma or equivalent required.
  • 1+ year of experience in retail or customer service.
  • Familiarity with point-of-sale systems, computers, and calculators, with basic phone and math skills.
  • Ability to sell through effective use of sales skills and accountability for sales results.
  • Strong communication skills, both oral and written.
  • Self-motivation and ability to multitask, with a flexible approach to a quickly changing environment.

About Us

LensCrafters is a part of Luxottica, a leader in the design, manufacture, and distribution of fashion, luxury, and sports eyewear. We offer a competitive compensation package, including a bonus and commission plan, as well as a comprehensive benefits program. EssilorLuxottica is an equal opportunity employer and welcomes applications from diverse candidates.

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